FAQ
What is included in the workshop?
Each ELVT Experience includes one pair of heels, access to the ELVT charm collection, guidance during the design process, snacks, mocktails and packaging for your finished heels. The Signature Experience also includes Polaroid photos and more.
Do I need any design experience?
No experience is required. You will receive guidance throughout the workshop and can create a design that reflects your own personal style.
Can I book a private workshop?
Yes. Private ELVT Experiences are available for bridal showers, birthdays, team events, and more. Contact us with your preferred details to receive a personalised quote.
How does payment work?
After your booking request has been approved, you will receive a payment link by email. Payment must be completed within 24 hours to secure your booking.
What is the difference between Essential and Signature?
The Essential Experience lasts 1.5 hours with 1 hour of design time. The Signature Experience lasts 2.5 hours with 2 hours of design time, three signature mocktails, Polaroid photos, and more time for detailed creations.
Which shoe sizes are available?
The available shoe sizes will be shown during the booking process. Sizes are subject to availability, so we recommend booking early.
What is your cancellation policy?
Please see our Terms & Conditions for our cancellation and refund policy.
Can I choose my heel style and colour?
The available heel styles and colours depend on the Experience you choose. The Essential Experience includes a selected heel style, while the Signature Experience offers more choice in styles and colours. All options are subject to availability.